Shipping policy

SHIPPING & DELIVERY

At AZOMME, we are committed to delivering a refined international shopping experience with secure worldwide shipping, reliable logistics partners, and premium customer support.

Every order is carefully prepared, quality checked, and elegantly packaged to ensure your pieces arrive safely and beautifully presented.

ORDER PROCESSING

All orders are processed within 1–2 business days after payment confirmation.

During launches, holidays, or promotional periods, processing times may be slightly extended due to increased demand.

Once your order has been dispatched, you will receive:
Shipping confirmation
Tracking information
Delivery updates

Please note that tracking updates may require up to 72 hours to appear after shipment.

SHIPPING METHODS

Spain, France, United Kingdom, United States, Canada

Standard Shipping
Delivery time: 5–8 business days
Cost: Free

Express Shipping
Delivery time: 3–5 business days
Cost: €9

TRACKING YOUR ORDER

All AZOMME orders include tracking information whenever available. Customers can monitor delivery progress directly through the shipping carrier using the tracking number provided after dispatch.

If you experience delays or tracking issues, our support team is available to assist you.

CUSTOMS & IMPORT DUTIES

Depending on your destination country, customs duties, taxes, or import fees may apply. These charges are determined by local customs authorities and remain the responsibility of the customer.

AZOMME is not responsible for customs-related delays or additional import charges imposed by your country.

IMPORTANT DELIVERY INFORMATION

Please ensure all shipping details are correct before completing your purchase. AZOMME is not responsible for:
Incorrect shipping addresses
Failed delivery attempts
Delays caused by shipping carriers
Customs clearance delays
Force majeure events or unforeseen circumstances

If an order is returned due to an incorrect address or unsuccessful delivery attempt, additional shipping fees may apply for reshipment.

LOST OR DELAYED PACKAGES

If your package appears delayed, lost, or stalled in transit, please contact our customer support team. We will work directly with the shipping carrier to assist in locating your order and provide the best possible resolution.

NEED ASSISTANCE?

Our support team aims to respond within 24 business hours.
Contact us at azommesuport@gmail.com