Returns & Exchanges

Returns & Refunds

Our Policy

You have 30 days from the delivery date to request a return.

Eligibility

To be eligible for a return, your item must be unused, unworn, and in the same condition you received it, in its original packaging with all tags attached.

How to Start a Return

Email us at azommesuport@gmail.com with your order number and the reason for your return. We'll guide you through the next steps.

Refunds

Once we receive and inspect your return, we'll notify you by email. If approved, your refund will be processed to your original payment method within 5–7 business days.

Return Shipping

Return shipping is free. We'll provide a prepaid return label once your return is approved.

Exchanges

Need a different size or color? Let us know when you request your return, and we'll arrange an exchange instead of a refund where available.

Damaged or Incorrect Items

If your order arrives damaged or you received the wrong item, contact us within 7 days of delivery at azommesuport@gmail.com and we'll resolve it at no extra cost to you.

Questions?

Reach us anytime at azommesuport@gmail.com